Professional Experience


Senior Product Owner | Alteia

Since September 2022

Product Owner | URSSAF Caisse Nationale

November 2019 - Septembre 2022
Overview :
Led the development and management of products within the Social Security contribution recovery system. Focused on optimizing debt targeting, contributor profiling, and recovery processes in line with national and regional policies.

Key Achievements:

  • Strategic Product Leadership:
    • Contributed to the redesign of systems, improving the efficiency of debt collection processes.
    • Established and maintained a comprehensive Product Board to enhance transparency, foster collaboration, and streamline communication among cross-functional teams (designers, architects, business leaders).
  • User-Centric Design & Research:
    • Participated in user research and observation sessions to ensure product decisions were aligned with real user needs.
    • Defined detailed Personas, Empathy Maps, and User Flows to guide development and improve user experience.
  • Requirements & Specifications:
    • Facilitated workshops to gather business requirements and ensure alignment with stakeholder objectives.
    • Authored and validated backend and frontend specifications, incorporating WCAG accessibility standards to ensure compliance and inclusivity.
  • Backlog & Risk Management:
    • Managed the prioritization of product backlogs, balancing business needs with technical constraints.
    • Proactively identified and mitigated risks, ensuring solution consistency within the broader information system.
  • Documentation & Support:
    • Developed comprehensive functional architecture documentation.
    • Supported business teams through product demonstrations and provided L2/L1 support to ensure smooth product adoption.

Tools Used: Trello, Figma, MIRO

Product Manager / Product Owner | Orange (on behalf of Altran)

March 2017 – October 2019
Overview :
Led the development of innovative products to modernize network architecture design, testing, deployment, and monitoring. Reduced design and deployment timelines from 6 months to 2 weeks, saving €900k per new infrastructure design.

Key Achievements:

  • Strategic Product Leadership:
    • Defined and established a compelling product vision, creating a comprehensive 1-year story map and release plan that aligns with organizational objectives.
  • User-Centric Development:
    • Facilitated workshops to gather business needs and user feedback, ensuring product development aligns with real-world requirements.
    • Conducted user research and observation sessions, both in data centers and remotely, to inform product decisions.
  • Backlog & Feature Management:
    • Managed and prioritized the product backlog, writing and refining features and user stories using WSJF (Weighted Shortest Job First) methodology.
    • Validated testing campaigns to ensure product quality and reliability.
  • Cross-Functional Collaboration & Support:
    • Defined interface contracts with other products to ensure seamless integration and functionality.
    • Supported business teams with product promotion, training, and functional/technical support, driving adoption and satisfaction.
  • Performance Monitoring & Optimization:
    • Monitored key performance indicators (KPIs) including quality, usage, and ROI metrics like Time to Market and error rate.
    • Analyzed and optimized processes using BPM (Business Process Management) and SADT (Structured Analysis and Design Technique) methodologies.
  • Team Leadership & Process Improvement:
    • Led a team of 14 engineers to deliver a new product line on time and within budget, maintaining high standards of quality.
    • Spearheaded the transition to a more robust product mindset, enhancing team collaboration, improving product quality by 50%, and accelerating time to market.

Tools Used:
Jira, Confluence, Structure, Trello, Figma, Gantt Project

SIRH Consultant | Ministry of National Education (on behalf of OnePoint)

March 2015 - February 2017
Overview :
In charge of HR-related products focused on teacher career management, applications for teaching assistantships, and temporary posts.

Key Achievements:

  • Requirement Gathering & Documentation:
    • Collected technical and functional requirements to ensure product solutions meet user needs and regulatory standards.
    • Authored detailed functional, technical and installation documentation, providing clear guidance for implementation and maintenance.
  • Quality Assurance & Testing:
    • Designed and executed test strategies to ensure the reliability and functionality of the product before deployment.
    • Implemented a quality process that improved product quality and reduced time to market.
  • Deployment & Change Management:
    • Led and monitored deployment plans coordinating with cross-functional teams
    • Provided user training to ensure smooth adoption of new systems, enhancing user proficiency and satisfaction.

Air Traffic Management Consultant | Directorate of Technology and Innovation (on behalf of Atos)

September 2013 - February 2015
Overview :
Coordinate the deployment of a new national network, ensuring smooth integration with existing applications.

Key Achievements:

  • Requirement Gathering & Documentation:
    • Collected detailed technical and functional requirements to ensure the new network met all operational needs and compliance standards.
    • Authored project specifications and management plans, providing alignment across all project phases.
  • Stakeholder Coordination and risk management:
    • Coordinated with multiple stakeholders, including business leader, technical teams, and external vendors, to align on project goals and timelines.
    • Implemented risk management strategies to address potential challenges, ensuring the project’s success and operational stability.

Design and Development Engineer | Directorate of Technology and Innovation (on behalf of Atos)

December 2012 - August 2013
Overview :
Contributed to enhancing the reliability and security of critical communication systems between air traffic controllers and pilots. Focused on testing, ensuring high availability and automating deployment processes.

Key Achievements:

  • Test Strategy Design & Execution:
    • Designed and implemented test strategies covering protocol, system, performance, and availability testing, ensuring robust and secure communication channels.
    • Automated test campaigns reducing manual testing effort and improving overall testing accuracy.
    • Developed custom Wireshark dissectors to facilitate ATN network protocol testing
  • Automation & High Availability:
    • Automated network configuration and deployment scripts, streamlining the deployment process and reducing human error.
    • Implemented high availability systems using Corosync, Heartbeat, and Pacemaker, ensuring continuous and reliable system operation.
  • System Supervision Development:
    • Developed SNMP agents for real-time system supervision, enhancing the monitoring and management capabilities of the system

Technologies & Tools:
- Programming Languages: C, C++, Awk, Perl
- Protocols: ATN, NTP, SNMP
- Tools: Wireshark, Corosync, Heartbeat, Pacemaker, Tcpreplay

EAI and ETL Development Engineer | EDF and GRT Gaz (on behalf of Atos)

September 2011 - November 2012
Overview :
As a development engineer, I contributed to the creation and optimization of applications aimed at improving EDF’s production processes and enhancing commercial contract management. My role involved designing and developing connectors that supported seamless data flow and real-time monitoring.

Key Achievements:

  • Technical Leadership:
    • Authored detailed technical and functional specifications to guide development efforts, ensuring alignment with client requirements and project goals.
    • Provided accurate scoping and cost estimation for development projects, enabling effective resource allocation and project planning.
  • Connector Design & Development:
    • Designed and developed integration connectors using webMethods EAI and Informatica ETL, facilitating efficient data flow and integration across various systems.
  • Operational Management Solutions:
    • Implemented Business Process Management (BPM) and Business Activity Monitoring (BAM) layers to monitor and manage operational performance, focusing on SLA adherence and error rate reduction.

Technologies & Tools:
- Programming Languages: Java
- EAI/ETL Tools: webMethods, Informatica

e-Health Project Manager | CGX System

April – August 2010
Overview :
Led the digitization of independent nurse care records through the development of e-Soins from concept to deployment. e-Soins is mobile app that catered specifically to the needs of independent nurses, enhancing their day-to-day operations.
Innovation Prize Winner: Recognized for creativity and impact in the healthcare sector in 2010

Key Achievements:

  • Requirements Gathering:
    • Conducted workshops and field observations to accurately capture the needs and workflows of independent nurses
  • Market Research & Testing:
    • Researched and tested existing solutions such as scanners, digital pens, and smartphones to identify the most effective tools for digitizing care records.
  • Product Design:
    • Created detailed mockups for the e-Soins app, ensuring a user-friendly interface that resonated with the target audience.
  • UI Development:
    • Developed the front-end UI for the iPhone version of the e-Soins app.
  • Training & Promotion:
    • Conducted training sessions for nurses to familiarize them with the e-Soins app
    • Promoted the product to drive product adoption

Technologies :
- Programming Languages: C#, Objective-C, Java